Cover one topic for each video whenever possible to avoid confusing your users or giving them too much to understand or remember. Adding some professional polish While a basic screen recording may work for some videos. adding animations. callouts. cursor effects and more can go a long way in enhancing your video’s effectiveness. Camtasia makes it ridiculously easy to add powerful effects and more. Want to take it even further? It’s just as easy. Step 3. Share it with the world Once your video is ready.
You’re ready to share it! We recommend
Hosting your videos in a library on your website where your customers can easily find it. But. it’s also a good idea to have a library of videos europe email list on a site like YouTube where many people go to look for help content. Camtasia offers exporting to many of the most popular hosting destinations. including YouTube. so you can find your customers where they are! Software tutorial videos aren’t just great for your customers Your tech support team works hard. Probably too hard. You can help with that! Think about what YOU do when you ne help with a product.
For me the first thing I do is go to
Google and search for the problem I’m having. My first choice is rarely to go directly to tech support. I want to solve the problem on my own. Chances are. your customers want to do the same. A great library of tutorial videos helps your customers help themselves. Solve the most common issues and most of your customers won’t ever ne to contact support. And that frees up your tech support team to handle the really tricky issues. Keep up with the pace of WS Database IN innovation One of the hesitations with creating video tutorials is that the minute you update your UI or add a new feature. they may become obsolete.
